This page is a printable version of: https://www.redbridgeccg.nhs.uk/Get-involved/procuring-nhs-111-services.htm
Date: 05 June 2020
BHR CCGs, together with other four CCGs in North East London opted to procure an enhanced NHS 111 service as part of our work to improve integrated urgent care across the area.
Between October and November 2016 an engagement was held with BHR residents to help design the future service and inform the procurement process. Face-to-face community engagement ran alongside an online survey, which was promoted through CCG channels and networks across Barking and Dagenham, Havering and Redbridge.
Key findings were:
Feedback from local people across all seven CCG areas involved in the procurement has helped to shape the service specification for an enhanced NHS 111 service.
Download the summary of the research report and supporting documents.