Local services

Coronavirus information for local people

We’ve created this page to store helpful information and updates relating to Coronavirus (Covid-19) for local people.

Here you will find links to our partner organisations so you can find medical advice, get support with your shopping and prescriptions, and discover what other resources are available to help you through this difficult time.

We know it’s not a complete list of information – things are moving at a fast pace – so we’ll do our best to keep this up to date and useful for everyone. If you see something that needs changing or if you have something to add, please email: bhrccgs.communications@nhs.net

General information

For the latest advice visit:

Sign up to official, trustworthy and timely information and advice about Coronavirus from GOV.UK via Whatsapp. Find out how here.

London Borough of Redbridge

Redbridge Council has developed a Coronavirus Information Hub

Our local hospitals

• See the latest updates from Barking, Havering and Redbridge University hospitals

• Information for patients and visitors to Barts Health (Whipps Cross Hospital) can be found here

North East London Foundation Trust (NELFT)

Find out about service changes at NELFT

A guide to resources available to support children, young people and families with their mental health and wellbeing.

Get help

Coronavirus wellbeing service

Redbridge’s Wellbeing Service is open 8am-8pm. It provides support to those most vulnerable to coronavirus in our borough. This includes help with food, shopping deliveries and staying safe and secure at home. Click here to visit the page.

Help for people at a higher risk

The NHS shield list (formerly known as the vulnerable patient list) is a list of patients who need specific advice about their circumstances and their medical condition makes them particularly vulnerable to Coronavirus. The NHS has sent letters to people who are on the list telling them to stay at home.

Patients who are extremely vulnerable can register for help

Advice for high risk patients

Advice on what to do if you think you should be on the list but haven’t had a letter

Frequently Asked Questions:

Help for older people who are isolated

We are regularly updating a list of help available to the older population in Barking and Dagenham, Havering and Redbridge. You can view this list here.

How you can help

• Volunteer for your community via Redbridge CVS

• Join a group of residents who want to support others on the Redbridge Joins Together Facebook page.

• Join the national volunteer responders programme: The NHS has launched its Volunteer Responders programme to support the NHS during the COVID-19 outbreak. Volunteers will be matched in to roles that can support the 1.5m people in England who are at most risk from the virus to stay well. Find out more information and how to register.

How to help safely

This guidance outlines how you can help and importantly, how to do this safely

Accessible information

Foreign language guidance

The UK Government has released translated guidance for self-isolation and social distancing into the following languages: Arabic, French, Mandarin, Cantonese, Polish and Welsh.

Doctors of the World have produced NHS COVID-19 advice for patients in more languages, with languages being added all the time.

GLA and Doctors of the World have also produced translated well-being guidance