Make sure you get the right NHS help over the festive period

14 December 2018

If you’re injured or taken ill over the Christmas and New Year period, there are many options available in Redbridge, to help you get the care you need, when and where you need it.

The festive period is one of the busiest times of the year for the NHS. To allow everyone to get the treatment and advice they need, it is important to remember that people should only use A&E when they require emergency treatment.

As well as knowing where to go for treatment, it is also important to make sure you are prepared. If you have a long-term health condition, make sure you are prepared for the upcoming bank holidays by requesting any repeat prescriptions that you might need. It is also helpful to keep your medicine cabinet at home stocked up with supplies in case you need them. 

  • Pharmacy: Many common illnesses such as coughs or colds can be easily treated by visiting your local pharmacy. Your pharmacist can offer advice on how to best look after yourself at home with rest and over-the-counter treatments. You don’t need an appointment and many pharmacists have private consultation areas. Visit to find a pharmacy near you. There are a number of pharmacies in Redbridge that are open on Christmas Day, Boxing Day and New Year’s Day. Find your nearest pharmacy open over the holidays.

  • NHS 111 - Call the free NHS 111 number to access clinical support and assessment at any time of day or night. The improved 111 Clinical Assessment Service has GPs, nurses, paramedics, and pharmacists giving urgent advice over the phone. If you need to be seen, they will be able to direct you to the best service.

  • Evenings and weekends: Same day, urgent appointments are available every weekday evening between 6.30pm and 10pm, and between 8am and 8pm on Saturdays and Sundays. These appointments can be booked by calling your own GP practice as usual during working hours, calling the booking line directly on 020 3770 1888, or by calling NHS 111.

    The GP Hubs in Redbridge are: Southdene Surgery in South Woodford, E18 1BD, Newbury Group Practice in Newbury Park, IG2 7LE and Fulwell Cross Medical Centre in Barkingside, IG6 2HG. Anyone registered with a GP in Redbridge can book an appointment.

  • NHS website: Visit the NHS website to find services near you, A-Z guide and advice how to look after yourself and your loved ones over winter.

Visit for more information on how to help you and your family to stay well this winter.